Maintenance
START DATE: December 8, 2024
END DATE: January 7, 2025
Dear StreetSonic Customer,
We want to be direct with you about the current status of your order. First, we acknowledge there are delays with some orders.
We are working intensely to ship out ALL orders. We will ship first bulk of orders by the end of this week. We understand this isn't the experience you expected when purchasing from us. In response to shipping challenges, we're making significant changes:
- We're changing our shipping team.
- Updating our inventory management.
- Transitioning to a new model where ALL items will be IN STOCK before being listed on our site, This means future orders will ship within 1-2 days, not 5-12 days as previously experienced.
Effective immediately, we are pausing new orders on our site. Our entire focus is now on:
- Shipping out all unfulfilled orders.
- Resolving every existing shipping issue.
- Ensuring you receive the quality product and service you deserve.
We deeply appreciate your patience during this time.
Our commitment is to make this right. Thank you for being part of the StreetSonic community.
We are learning and improving.
These decisions have been made because we are not as good as we want to be.
Best regards,
CEO & Owner of streetsonic.co
Imre Lind.